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About Us

 Both Don Knopf and Peter Broikou each have more than 30 years experience in the telephone industry. While working with the smaller telephone companies, it became apparent that resources available to these companies to monitor and manage their networks were either non-existent or unaffordable.

Donald Knopf started Dackno, Inc. in 1994 to support this need. He developed network support software for the independent telephone companies. In 1998, Don decided to expand the business further by joining Peter Broikou and Network Services Group. They continued to build the business by enhancing and adding products, and adding the personnel to support the business. You can read more about the people of NSG below.

Our Staff

Peter Peter A. Broikou, President/CEO

Peter is a life-long resident of Rochester, NY. He has a B.S. in Accounting from the University of Rochester, and a M.B.A. from Syracuse University.
Peter worked for Rochester Telephone (now Frontier Communications) for 23 years, becoming V.P. of Finance and Secretary-Treasurer. During that time, he acquired the first two independent telephone companies for Rochester Telephone: Sylvan Lake and Highland Telephone.
Peter left Rochester Telephone becoming a consultant. In 1993, he purchased an interest in Township Telephone, west of Watertown, NY. The company was sold in 1998 to TDS. Upon the sale, Peter formed Network Services Group.



Priscilla Priscilla Peacock, Administrative Assistant

Priscilla joined NSG in March 2000. She returned to the workforce after staying home for 10 years to raise her children. Priscilla is a native of Rochester and has been a Webster, NY resident for 10 years. Her duties at NSG include: written communication; customer billing; clerical duties; and answering phones.



Mark Mark Kehrig, Director - Technical Operations

Mark joined NSG in 2001 after spending 6 years in the wireless industry. His varied responsibilities include web design and maintenance, new customer training and support, and technical writing.



Don Donald G. Knopf, V.P. of Networks

Don received his electrical engineering degree from the Rochester Institute of Technology while working for Seneca-Gorham Telephone. He worked there for 31 years, eventually becoming their chief engineer.
In 1994, Don started Dackno, Inc. He designed and sold network support software, relying on his many years of network operations and engineering experience. In 1998, Don joined forces with Peter Broikou and Network Services Group.



Matt Matthew Conklin, V.P. of Software Development

Matt received a Bachelors degree in Computer Science from SUNY Institute of Technology at Utica/Rome in May of 1999.  Prior to joining NSG he worked as an installer for Lucent Technologies, primarily installing 5ESS switching equipment.  He joined NSG in October of 2001.   



Joe Joseph Valesko, Senior Software Development Engineer

Joe joined NSG in 2005 after graduating from SUNY Oswego with a Bachelor's Degree in Computer Science. He is a resident of Webster, NY. Joe works primarily on new software development, focusing on ASP.NET web applications.      







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